Frequently Asked Questions
How much does it cost?
Gradestats is billed as an annual subscription at a rate of $1 per student per academic year. New customers will also be responsible for additional one-time setup and training fees.
Do you offer training?
An initial on-site training session is included for all new customers. Additional sessions are available upon request. And of course the user guide and training videos are always available.
What levels of customer support are provided?
Weekday email and phone support between 9AM and 5PM is included for all GradeStats customers. Responses are usually within an hour, but never more than 24 hours after the request for support is made. Additional support contracts are available upon request.
Can I transfer my existing student and enrollment data into GradeStats?
Yes. GradeStats is able to integrate directly with a number of student roster systems. This means that any updates to data in those systems will automatically be reflected within GradeStats.
What URL will I use to access the site?
Every district receives their own customized URL of the form <district_name>.gradestats.com. Many districts opt to use a shortened version of <district_name>. It's entirely up to you!
Does the GradeStats website support single sign-on or federated login?
Yes. GradeStats currently supports logins from Google and Microsoft Office365 accounts.
Will my data be secure?
We are very cognizant of security concerns regarding student data and regularly review our system and processes to make sure they comply with security best practices. A document detailing our security approach is available upon request.
Is it possible to restrict access to the data for certain users?
Yes. Users are granted permission to access certain features of the site by assigning them to one or more of the following roles: classroom teacher, AIS teacher, administrator and IT. In addition, users can only access data for the schools for which they have permission.
Can I sign up for GradeStats just for my class?
Unfortunately the economics of maintaining a separate account for a single classroom are prohibitive. However, we are working on a mobile app that is designed specifically for use by individual teachers. Stay tuned!